Frequently Asked Questions

Please see below for our answers to some of our most frequently asked questions.

 

 Q: What should I do if my pizzelles are sticking to the iron?

A: Dealing with sticking pizzelles can be frustrating, but here are some tips to help
resolve the issue:
1. Preheat the Iron: Allow your iron to fully preheat before adding the dough. This
helps create a non-stick surface. Once preheated, place the dough on the grids
and close the iron. Cook for approximately 35 to 55 seconds, depending on your
desired level of doneness.
2. Ensure Proper Seasoning: Before you begin, make sure your iron is adequately
seasoned. We recommend using Crisco Shortening, which is designed for high
heat. Apply a thin layer of shortening to both the top and bottom grids after the
iron is hot. Alternatively, you can use non-stick spray, canola oil, or olive oil.
3. Adjust the Batter: If your pizzelles continue to stick, consider adjusting the
batter. Adding more flour to the batter can often resolve sticking issues.
Gradually incorporate flour until the batter no longer sticks to the iron.

Q: What are the main differences between Model #1000 and Model #7500?
A: The distinctions between our Pizzelle Iron models are as follows:

- Model #1000: This is our original Pizzelle Iron, which has been in production for
over 65 years. It creates pizzelles that are 0.26 inches thick and measure 4.75
inches in diameter.
-Model #7500: Introduced as part of our 75th Anniversary celebration, the Model
#7500 offers a unique design. It produces thinner pizzelles, measuring 0.18
inches thick, and maintains the same diameter of 4.75 inches.

Q: What is the recommended method for cleaning my Palmer Pizzelle/Belgium
Cookie iron?
A: Cleaning your Palmer Pizzelle/Belgium Cookie iron is simple and can be done using the following steps:

1. Regular Cleaning: For routine cleaning, we recommend using a damp cloth to
wipe off any residue or debris from the surface of the iron.
2. Deep Cleaning: If you wish to perform a more thorough cleaning, follow these
steps:
- Use a food-safe cleaning agent such as white vinegar and baking soda.
- Sprinkle baking soda onto the surface of the iron.
- Dribble white vinegar over the baking soda; it will bubble.
- Scrub the surface gently with a toothbrush to remove stubborn residue.
- Carefully rinse the iron with water, ensuring not to let any liquid seep
under the lid/bottom lid, as this may damage the electric components.
3. Precautions: It's crucial to avoid getting any liquid under the lid or bottom lid of the iron, as this could lead to electric damage.
4. Maintenance: While deep cleaning can restore the iron's appearance, remember that a well-used iron may not look brand new. Embrace its "well-loved" character as a sign of its reliability and use over time.

 

Q: Does C Palmer Mfg. Inc. offer shipping outside the Continental USA?
A: Yes, we do provide shipping to locations outside the Continental USA. Please note:
- Shipping Cost: The shipping fees are determined by the rates set by the US
Postal Service. Typically, the cost for shipping an electric iron exceeds $65.00.

About Us

The C. Palmer Mfg. Family

Carmen Palmieri founded our company in 1943 in his basement with no money and a strong desire to work. The first aluminum castings he made were tiny Italian cookie irons. After filling an order for sinker molds requested by one of his customers, he decided to create an entire line of molds, branded with his name. Because it was difficult to sell products under a very Italian sounding name at that time, he Americanized it to be C. Palmer Manufacturing, Inc.

From a basement to modern manufacturing plant

As the business continued to grow, the product line expanded, too. By the late fifties, his basement was too small for the operations, so Carmen and his first son, John, built the company's first plant. John was fresh out of the Navy and anxious to help his father. He had worked in electronics during his time in the Navy, and he had several new, innovative ideas for products, as well as plans for how they could automate the production. The company introduced the first electric Pizzelle Iron and the Palmer Sandwich Toaster.

Sales were booming, and it did not take long to outgrow the existing plant. In 1964 they purchased land and built a new plant with more than enough room, or so they thought. John designed and installed a fully automated sand casting system. Many companies were quite impressed with it, and one national electronics manufacturer sent their engineers to the plant to see how it was set up. They were amazed that such a small company could have so much automation with limited resources, and they asked to use some of the ideas that John had implemented. He agreed.

C. Palmer Manufacturing bought their first aluminum die cast machine in 1976, which boosted the quality of the products and reduced the need for secondary operations. By the end of the 70s, a Tool and Die department was added which allowed us to grow substantially. We could now build our customers' dies at a minimal charge, saving them thousands of dollars and providing us assurance that the dies were properly constructed.

Transition to the next generation

In 1979 Carmen "retired", but he continued to come to work, keeping his 7:00 am to 3:30 pm regiment for thirty-two more years, until he was 96 years old.

In 1980 it was necessary to expand with an addition and again two years later. John's first son, Philip, joined the company in 1984 and introduced computerization to the production process. Sand casting was phased out and converted to die castings.

In the late 90s, the company was still growing rapidly, and two of our largest customers projected increases of 40% to 100% in their purchases for the following season. Again, it necessary to expand, and C. Palmer Manufacturing opened their die casting division, C. Palmer Die-Casting, Inc. in Oakland, Maryland. Darcy, John's daughter and Carmen's granddaughter started working at C. Palmer Mfg in 1996 and took over running the company when John retired in 2003. Soon after they began offering their products online.

Loss and growth

On Friday, March 11, 2011 C. Palmer Mfg. lost their founder. Carmen Palmieri, 96, of West Newton. He died in Excela Health Westmoreland Hospital, Greensburg. He was born on June 12, 1914 in Lettopalena, Italy, and his parents were John and Assunta (Tranchni) Palmieri.

It was a sad day for all of C. Palmer Mfg. His friends and family still miss his smile and his ability to make you laugh with his jokes. He was a hard worker and dedicated to his business. The employees miss having him around, too, giving advice and always providing a helping hand.

Despite the loss, the company continued to thrive and grow throughout the 2010s. We passed our 75 year anniversary in 2018, designed a new pizzelle iron, and we are excited for what the future has in store for C. Palmer Mfg.!